Haus is here to offer you complete support. Our in-house expertise means we take the headache out of importing the best design-led European brands.
Operations & Logistics
Haus place large orders, organises our own freight and border clearance, and holds the stock in our own UK warehouses. We use the best haulage solutions for large b2b deliveries and the most reliable UK postal services for smaller parcels with a 99.8% delivery success rate.
Haus is unique in that we purchase all of our stock upfront and we manage all UK sales aftercare, including delivery and returns. We also have a dedicated b2b store which is linked to industry-leading inventory management and despatch software. We want our customers to have a seamless experience when they purchase from us.
Brand management & maximising sales
Haus connects our brands with our network of the best UK retailers. Our expertise include brand management, importing logistics and customer service.
We complete bespoke marketing plans for your brand, working hand-in-hand to shape your brand plans and ensure they are met in the UK. Our capabilities are broad, from the traditional to digital. We place your products in the right places.
With access to 300+ of the best retailers across UK & Ireland, we can easily identify the right retailers to partner with on a specific brand or campaign.
Customer service
We are passionate about the brands we represent, and want to nurture long-term relationships with our customers. To help us do this we need to ensure our customers are happy, so we conduct regular surveys to gauge whether we are meeting our customerβs needs. Our target is to have an NPS score of 8 or above.
